2.1 Personal Information

We collect personal information that you provide directly to us, including:

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

2.3 Verification Data

Due to our automated game verification system, we may collect:

3.1 Primary Uses

We use your information for the following purposes:

3.2 Business Operations

We use your information to:

• - Improve our Service and develop new features
• - Analyze usage patterns and trends
• - Conduct research and analytics
• - Ensure platform security and prevent fraud
• - Comply with legal obligations
• - Send important service updates and notifications

3.3 Marketing and Communications

With your consent, we may use your information to:

• - Send promotional materials and offers
• - Provide personalized recommendations
• - Conduct surveys and research
• - Share platform updates and news

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service:

• - Payment processors (Stripe, PayPal, etc.)
• - Cloud storage providers (AWS)
• - Customer support platforms
• - Analytics and monitoring services
• - Email and notification services

4.2 Legal Requirements

We may disclose your information when required by law or to protect our rights:

• - Compliance with legal obligations
• - Response to lawful requests from government authorities
• - Protection of our rights, property, or safety
• - Investigation of potential violations of our Terms of Service
• - Prevention of fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.4 User Consent

We will not share your personal information with third parties for marketing purposes without your explicit consent.

5.1 Security Measures

We implement comprehensive security measures to protect your information:

• - Encryption of data in transit and at rest
• - Secure authentication and access controls
• - Regular security audits and assessments
• - Employee training on data protection
• - Incident response procedures
• - Secure development practices

5.2 Payment Security

Payment information is processed securely through PCI DSS-compliant third-party providers. We do not store complete payment card information on our servers.

5.3 Data Breach Response

In the event of a data breach, we will:

• - Notify affected users within 72 hours
• - Report to relevant authorities as required
• - Take immediate steps to contain and remediate the breach
• - Provide guidance on protective measures

6.1 Retention Periods

We retain your information for the following periods:

• - Account Information: Until account deletion or 7 years after last activity
• - Transaction Records: 7 years (for tax and legal compliance)
• - Gaming Data: 3 years after account deletion
• - Chat Messages: 2 years after message sent
• - User-Generated Content: Until content deletion or account deletion
• - Analytics Data: 2 years after collection

6.2 Data Deletion

You may request deletion of your account and associated data. We will process deletion requests within 30 days, except where retention is required by law.

7.1 Access and Control

You have the right to:

• - Access your personal information
• - Correct inaccurate information
• - Request deletion of your data
• - Export your data in a portable format
• - Opt-out of marketing communications
• - Control privacy settings

7.2 Account Settings

You can manage your privacy preferences through your account settings:

• - Profile visibility controls
• - Communication preferences
• - Data sharing permissions
• - Notification settings

7.3 Third-Party Opt-Outs

You may opt-out of certain third-party data collection:

• - Browser-based tracking controls
• - Mobile device privacy settings
• - Third-party analytics opt-outs

8.1 Minimum Age

Our Service is intended for users who are at least 18 years old. We do not knowingly collect personal information from individuals under 18.

8.2 Age Verification

We may request age verification documentation to ensure compliance with legal requirements and platform policies.

9.1 Cross-Border Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9.2 Data Localization

We comply with applicable data localization requirements and may store data in specific regions as required by law.

10.1 Types of Cookies

We use various types of cookies and tracking technologies:

• - Essential Cookies: Required for basic platform functionality
• - Performance Cookies: Help us understand how users interact with our Service
• - Functional Cookies: Remember your preferences and settings
• - Marketing Cookies: Used for advertising and marketing purposes

10.2 Cookie Management

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

11.1 Automated Processing

Our platform uses automated systems for:

• - Game result verification
• - Fraud detection
• - User behavior analysis
• - Content moderation
• - Performance optimization

11.2 Data Processing for Automation

Automated systems may process your information to:

• - Analyze game results and patterns
• - Detect suspicious activity
• - Improve verification accuracy
• - Enhance user experience
• - Develop new features

11.3 Processing Transparency

We are committed to transparency in automated processing:

• - Clear disclosure of automated processing
• - User control over automated features
• - Regular audits of automated systems
• - Bias detection and mitigation

12.1 User-Generated Content

When you share content on our platform:

• - Content may be visible to other users
• - We may use content for platform improvement
• - Content is subject to our community guidelines
• - You retain ownership of your content

12.2 Chat and Communications

Chat functionality includes:

• - Real-time messaging between users
• - Community chat rooms
• - Message moderation and filtering
• - Retention policies for messages

12.3 Content Moderation

We implement content moderation to:

• - Ensure community safety
• - Prevent harassment and abuse
• - Maintain platform quality
• - Comply with legal requirements

13.1 Gaming Platforms

We integrate with various gaming platforms:

• - PlayStation Network (PSN)
• - Xbox Live
• - Steam
• - Other gaming services

13.2 Streaming Services

Integration with streaming platforms:

• - Twitch
• - YouTube
• - Discord
• - Other streaming services

13.3 Third-Party Privacy

Third-party services have their own privacy policies. We encourage you to review these policies.

14.1 Policy Changes

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• - Posting the updated policy on our platform
• - Sending email notifications
• - Displaying prominent notices

14.2 Continued Use

Your continued use of our Service after policy updates constitutes acceptance of the new terms.

15.1 Privacy Inquiries

For questions about this Privacy Policy or our data practices, contact us at:

• Email: support@dhousegames.com
• Address: 117 S Lexington Street, STE 100 Harrisonville, MO, 64701.

15.2 Data Protection Officer

For EU residents, you may contact our Data Protection Officer at:

• Email: support@dhousegames.com

15.3 Regulatory Complaints

You have the right to file complaints with relevant data protection authorities.

16.1 Legal Grounds

For EU users, we process your data based on:

• - Contract performance (providing our Service)
• - Legitimate interests (security, fraud prevention, improvement)
• - Consent (marketing, optional features)
• - Legal obligations (compliance, tax requirements)

16.2 Data Subject Rights

EU users have additional rights under GDPR:

• - Right to be informed
• - Right of access
• - Right to rectification
• - Right to erasure
• - Right to restrict processing
• - Right to data portability
• - Right to object
• - Rights related to automated decision making

17.1 California Residents

California residents have additional rights under CCPA:

• - Right to know what personal information is collected
• - Right to know whether personal information is sold or disclosed
• - Right to say no to the sale of personal information
• - Right to access personal information
• - Right to equal service and price

17.2 CCPA Contact

For CCPA-related inquiries:

• Email: support@dhousegames.com

18.1 Financial Data

Due to the nature of our wagered gaming platform:

• - Financial transactions are subject to additional security measures
• - Transaction records are retained for regulatory compliance
• - Payment information is processed through secure third-party providers
• - We may be required to report certain transactions to authorities

18.2 Gaming Regulations

We comply with applicable gaming regulations:

• - Age verification requirements
• - Responsible gaming measures
• - Transaction monitoring
• - Regulatory reporting obligations

18.3 Responsible Gaming

We implement responsible gaming features:

• - Self-exclusion options
• - Spending limits
• - Time tracking
• - Support resources

19.1 Security Incidents

In the event of a security incident:

• - Immediate containment and investigation
• - Notification to affected users
• - Cooperation with law enforcement
• - Implementation of corrective measures
• - Post-incident review and improvement

19.2 Reporting Security Issues

To report security vulnerabilities:

• Email: support@dhousegames.com

Personal Information:

Information that identifies or relates to an individual

Data Controller:

The entity responsible for determining how personal data is processed

Data Processor:

The entity that processes personal data on behalf of the controller

Data Subject:

The individual whose personal data is being processed

Processing:

Any operation performed on personal data

Consent:

Freely given, specific, informed, and unambiguous agreement to processing